Business Telecom^cf operate a special division specifically to deal with the supply and installation of business telecommunications equipment to the hotel and restaurant trade, with numerous high profile customers.

A hotel, whatever it’s size, makes it’s own specific demands on its telephone system. Business Telecom^cf supply and install every type and size of hospitality system required, from the simple room extension model where an extension is closed at checkout to produce a simple tariff forthe main bill, to more complex front of house modules.

Business Telecom^cf in conjunction with Panasonic offer a specifically designed Hotel Application Interface that offers the flexibility to integrate hotel management packages with features and functions of Panasonic’s award-winning KX-TDA telephone systems. All of the functions you would normally expect of a hotel system can be integrated including:

• Un-bar / bar on check-in / check-out
• Room monitor
• Automatic billing
• Internet access
• Broadband / ISDN lines
• Do not disturb
• Wake-up calls
• Courtesy phone
• Call centre functionality - a guest’s reservation can be located from incoming CLI before the call is answered
• Call logging - all calls can be logged and reported for accurate billing and analysis

For hotels, a telephone system and hotel application integration software can be just the beginning of a solution. For a restaurant, bar or shop, EPOS products enable automatic billing to a guest’s hotel account with full integration of systems across multiple outlets. Business Telecom^cf also provide additional hardware support in the supply of printers, EPOS modules, fax terminals and PC units to provide a complete package if required.

Stand alone restaurants also benefit from the experience available within the Business Telecom^cf Hospitality division. Reservations services, bar and kitchen communication links, bar bill integration and restaurant EPOS solutions all form part of the service offering to restaurant establishments.

Our consultants within the Hospitality division are extremely experienced in the particular needs and requirements of this ever-evolving consumer-facing market sector. They are able to advise and demonstrate the latest in technological advances and relate these to solution provision for each individual customer.

Business Telecom^cf are able to offer best value practice through sector experience, systems choice and long-term support services.