As information technology is constantly evolving, the challenges facing businesses today means that changing or updating a telephone system is a decision that needs careful planning, consultation and review. Business Telecom^cf have been successfully operating in the SME sector for many years with a wealth of experience in working with business owners.

Business customers not only demand a high level of technical input, but they also expect any system specification to stand up to rigorous standards of best value within the sector. Business Telecom^cf prides itself in providing highly cost-effective business telephone solutions and providing long term product and engineering support.

From a small system of 5 extensions to larger, fully integrated systems with hundreds of extensions, the SME team at Business Telecom^cf can draw on the extensive range of business solutions available from Panasonic, Siemens, LG or NEC. Business Telecom^cf consultants are trained to not only look at the immediate system requirements, but to also work with the customer to plan ahead for possible future expansion, review the opportunities that emerging technology may have in relation to a customer’s business model and to consider the possibilities offered by computer telephone integration (CTI) thereby merging voice and data platforms.

Supply and installation for the SME sector demands flexibility and an understanding of a particular business’s needs. The majority of SME’s require an uninterrupted capacity to receive and make calls whilst a system is installed. Business Telecom^cf work closely with line providers to ensure continuation of service and arrange installations at the convenience of our customers, with weekend and evening installations available if required.

An extensive Customer Service Team ensures that after sales service and support provides all customers with complete peace of mind when choosing Business Telecom^cf to supply and install a new system.

With competitive leasing options available and decommissioning of existing equipment if required subject to survey, Business Telecom^cf supply a complete service to the SME sector.